Shipping & Returns
ORDERS over $35 — SHIP FREE OF CHARGE
For orders less than $35, standard shipping applies to
anywhere in United States, including:
Puerto Rico, and
Military APO addresses.
All orders are shipped best method. For continental US orders we try to use UPS Ground.
With APO/FPO, PO boxes, or where a special surcharge would apply (e.g., AK, HI, PR), we ship via best-method US Postal Service (USPS).
EXPEDITED SHIPPING — SPECIAL SHIPPING NEEDS
We make the flags for each order as receive them. In some cases, we can meet near-term delivery requests. Please email us for orders with deadlines or near-term delivery dates. If we can complete your order, we'll let you know the additional expected shipping charges and options.
Fast-track orders may include a processing surcharge.
We can't offer a flat rate for international orders, due to widely varying rules and regulations. Please email us your Ship-To address if you'd like to order, and we'll let you know how much it will cost to ship to your location.
Some countries prohibit importing textile products of any kind. Other countries introduce delivery complications, customs regulations and so forth. We'll get the details and email you.
POLICY — ALL SALES ARE FINAL UPON SHIPMENT
We accept Mastercard & Visa credit/debit cards
Orders are shipped only following receipt of payment.
(No American Express — sorry)
Money Orders and Checks
We do not accept money orders or personal, business, or cashier checks.
No Credit Card Numbers by Phone
We can't take credit card information over the phone. If you experience problems with our order form, email us and we'll work with you by invoicing directly. In some cases, orders made on corporate computers may be blocked by the company firewalls. An outside computer likely will then work.