Shipping & Returns

SHIPPING CHARGES — Free to USA — $20 International

We include the cost of shipping to anywhere in United States, including Alaska, Hawaii, and military addresses. For International orders to Canada, Mexico, and worldwide there is an additional  $20 surcharge.

• "International" means countries outside the national borders of the United States, and also such territories as Puerto Rico, Guam, American Samoa, the US Virgin Islands, and other territories associated with the US.
• "United States means the 50 states in the nation. Territories and protectorates are International orders.

All orders are shipped best method, insured. For continental US orders we try to use UPS Ground. With APO/FPO, PO boxes, or where a special surcharge would apply (e.g., AK, HI), we ship USPS First Class insured. International orders are shipped USPS First Class insured or USPS Priority.

Email us if you have special shipping needs. We can invoice you for expedited shipping or other situations where our ordinary shipping methods don't meet your needs.

Orders are shipped only following receipt of payment.

PAYPAL

We offer payment via PayPal, which provides for built-in currency conversions and will process a credit card, debit card, or direct money transfer. We do not directly handle credit cards, and use PayPal to process transactions. We do not accept e-checks

GOOGLE CHECKOUT

We also offer Google Checkout service, which offers a fast, secure and easy way to use a credit or credit-debit card. Choose which method of payment you want to use from our order form. The choice option is at the bottom of the first page of the order form.

Money Orders and Checks

We do not accept money orders or personal, business, or cashier checks. 

No Credit Card Numbers by Phone

We don't take credit card information over the phone. If you experience problems with one of the checkout systems, we'll work with you by invoicing direclty. In some cases, orders made on corporate computers may be blocked by the company firewalls. An outside computer likely will then work.

RETURN POLICY

We do not accept returns for any reason other than flags containing a material flaw or due to damage during shipment. In the event of a damaged flag or flags, we will arrange to replace the flag(s) on a per-incident basis.

Please be sure to order the correct item, letters and orientation, and that your banner letters are listed correctly in your order. We will confirm your order before making the flags.

Our product is made in a home-based business and we do not guarantee a totally clean-air manufacturing environment.

Presto-Sell INVOICING SYSTEM

This order form produces an invoice that is emailed to you. It does not obligate you to a financial transaction, it is for our mutual convenience only. Note that we examine all orders and will email you to make sure we understand what it is you want to spell.

Feel free to email us directly if you have any questions, concerns, special instructions, or would like to cancel your order.