Ordering Signal Flags

How can I order some of these banners?

Signal Flags
Translator

Our current estimated shipping time
for your personalized message banner:
5 – 7 days.

There is no limit to the number of flags you can order. Order as many flags you'd like, in whatever letters or numbers and types of banners you want. We do, however, charge a $38 minimum per order. This is for your entire order, not per banner. (Note that because these are handcrafted flags, we do not offer quantity discounts.)

Each flag is individually made at the time of your order, according to your message(s). Our flags are entirely separate, not stuck or sewn together in a permanent arrangement. We offer Free Shipping to anywhere in the USA. Add $20 for international  orders. (See our Shipping & Returns policy below.)

If you have ANY questions, or need help with ordering, please feel free to email us. You can use our ordering form, or we can take your order and invoice you.

EMAIL CONTACT:

flags@ibdesignsusa.com

NOTE: Before we make your flags, we will email you with a verification of your order, and to
make sure that we understand exactly what you want to spell.

Horizontal rope banners

Your message will read left-to-right, with the flags matching the letters as you have them typed in the order form.  Flags are hung on 1/4" rope (included). Each flag is separated by a small overhand knot. Multiple words are separated by a 5" space. Please be sure to specify the TOTAL number of flags, even if you order multiple banners. Use the "Special Instructions" in the order form to let us know if you want multi-word banners on separate pieces of rope. Otherwise, your entire order will be on 1 piece of rope.

• First 4 flags $38
• 5 or more flags $9.50 each
• Flags are strung on included rope, ready to hang

Note: Estimate approximately 11 inches per flag. Contact us with a specific banner (single word or many words) and we can tell you the final width within about 1", including end loops on the rope. These flags use a 1" casing. Complimentary rope is included, and the banner is shipped ready to hang.

Vertical hanging ladders

Your message will read top-to-bottom, with the first letter you type in the message area of the order form being at the top. The next letter typed will be the next flag down on the ladder, following in order. For example: JOE will have "J" at the top, "O" in the middle, and "E" at the bottom.

• 1 ladder required per banner, at $9.50.
• First 3 flags $28.50
• 4 or more flags $9.50 each
• Ladders are ready to hang, including all flags and rope

Note: Overall banner height, with top area included, is approximately 12" per flag. For example, a 4-letter vertical banner is about 48" from the very top ring, to the bottom edge of the last flag. (Vertical ladder examples.)

Window treatment flags

Your message will read left-to-right, the same as the word(s) you type into the message area of the order form. Nautical valance flags are shipped without rope. You slide the flags over a standard curtain rod. The casings are wider (1-5/16") to accommodate an ordinary curtain rod (up to 3/4" diameter or thickness). Curtain rods are not included.

• First 4 flags $38
• 5 or more flags $9.50 each

Note:5 flags fit well in 44" with about a 1/2" space between them. 9 flags work well with a 72" patio door. The flags are 8" wide, so to calculate for your curtain rod width, use 8-½" time the number of flags, plus about 4" for left and right window frame space. Also note that with an odd-number message, you'll want to consider the center support.

Example using 5 flags: 8.5" x 5 flags =  42.5"  + 1" left window frame + 1" right window frame = 44.5" (Assume a 2" wide window frame with curtain rod bracket in the middle of the frame.)

Placing an Order

How to Choose PayPal or Google Checkout?

You will not be making a payment when you fill out the order form. After you click to submit the form, you'll be automatically emailed an invoice with an embedded link. Use the link in the invoice to make the payment. We use PayPal and Google Checkout, and you choose your method of payment on the order form.

In addition to your automated invoice, we will confirm your order with a follow-up personal email message within 1 day. In other words, don't worry! You can make corrections and change your mind at various steps along the way.

Note that the link on the invoice expires in 3 days, for yours and our protection. If we don't hear from you, we'll follow up with an email and offer to invoice you directly. After that, if we don't hear back, we'll assume the order was cancelled.

To contact us directly, email us at flags@ibdesignsusa.com for a quote, or if you have any questions.

To go directly to our order form, click here:

Online Orders Only

To keep our costs as low as possible, we process orders only through Google Checkout or PayPal. We don't take credit card numbers over the phone. We also don't accept checks or money orders. You can easily use a credit card with either Google or Paypal, just follow the basic instructions. You do not need to have an account with PayPal in order to send money via a credit card or credit-debit card.

Re-Ordering Flags

The exception to our minimum order policy is if you need to re-order a flag for some reason, or add to a previous order. One example might be that one or two flags have been chewed up by a pet or stained in some way. Just email and let us know that you've ordered from us before. We'll look up your information and you can purchase flags individually.

• For 1 – 3 replacement flags, the charge is $9.50 per flag plus the cost of mailing via US Post Office. We'll invoice you directly.
• 4 or more replacement flags qualify for free shipping and constitute a regular order, just use our normal order form.

Shipping & Returns Policy

• All shipping costs are included in orders going to anywhere in the United States, including Alaska, Hawaii, and military addresses.
• If you are shipping a gift or drop-shipping to an address other than your Ship To address, we will confirm your instructions at the time of your order.
• For unusual shipping requirements (e.g., expedited, overnight) please contact us, and we will invoice you directly according to your needs.
• There is an additional $20 shipping fee for international orders, including Canada, Mexico, or worldwide. International orders are shipped USPS First Class International, insured or Priority International, based on best method.

At the time we ship, we will email you a notification that includes tracking information for your package. For international orders, we will also contact you with regard to any reliability issues concerning receiving packages in your country.

We do not accept returns excepting for flags damaged in shipping or with flaws in manufacturing. Each flag is custom created for each order and we cannot take them back. If you have ANY questions at all, be sure to email us and we'll be happy to work with you prior to your completing an order, toward your complete satisfaction.

Detailed Shipping & Return Policy