Our
current estimated shipping time
for your personalized message banner: 5 – 7 days.
All our flags are 8" x
8", but you can choose from three different products. The only minor
change is the
casing—the area
at the top of each flag, also known as the "heading." The casing is
where you pass through a
rope, ladder
rung, or
curtain rod. We make a 1" casing for the rope in our horizontal
banners. We use a
1-5/16" casing for
ladder rungs (vertical banners) and curtain rods (valances). But again,
the actual flags
themselves are all the same
8" x 8"
square.
The difference is the overall
message orientation. We string "banners"
on rope in a horizontal (left to right) orientation. Our
"ladders"
are hung vertically (up and
down). Our nautical
valances, used as window treatments, are horizontal
(left to right). They don't come with rope, and you hang them on a
standard
curtain
rod. Both the vertical ladder flags and the signal flag
valances differ only in their having the wider casing.
There is no limit on the number of
flags you can order, or which
flags you'd like to buy. Each flag is individually made at the time of
the order, according to your message. Our flags are entirely separate,
not stuck together in a permanent arrangement.
You may order whatever number of flags you'd like, in
whatever form, but we do charge a $38 as a basic, minimum order amount.
This is for your entire order, not a minimum amount for each type of
banner. (Note that because these are handcrafted flags, we do not offer
quantity discounts.)
Horizontal
banner orders
A minimum order includes up to 4 flags. You
may order 1 – 3 flags, but you will be charged for a minimum
order.
Flags are $9.50 each with Free Shipping to anywhere
in the USA. Add $20 for international orders.
Your message will read left-to-right, with the
flags matching the letters as you have them typed in the order form.
Flags are hung on white rope, each separated by a
small knot. Multiple words separated by 5" of rope.
Note:
Estimate approximately
11 inches per flag. Contact us with a specific banner (word or words)
and we can tell you the final width within about 1", including end
loops on
the rope. These flags use a 1" casing. Complimentary rope is included,
banner is ready to hang.
Vertical
hanging ladders
Due to limitations in our order form, you must
order 1 ladder per banner, at $9.50 for each banner.
A minimum order includes 1 ladder, plus 1
– 3
flags of your choice.
Additional flags are $9.50 each, but you only need
1 ladder per banner.
Your message will read top-to-bottom, with the
first letter you type in the message area of the order form being at
the top. The next letter typed to the right, will be the next flag down
on the ladder,
following in order. JOE will have "J" at the top, "O" in the middle,
and "E" at the bottom.
Note:
Overall banner
height, with top area included, is approximately
12 inches per flag. For example, a 4-letter vertical banner is about
48" from the very top ring, to the bottom edge of the last flag. (Vertical
ladder examples.)
Window
treatment flags
Nautical valance flags are shipped without rope.
You slide the flags over a standard curtain rod.
The casings are wider (1-5/16") to
accommodate an ordinary curtain rod (up to 3/4" diameter or thickness).
Flags are $9.50 each. You can order 1 – 3
flags, but you'll be charged the $38 minimum order price.
Your message will read left-to-right, the same as
the word(s) you type into the message area of the order form.
Note:
5 flags fit well in 44" with about a 1/2" space
between them. 9 flags work well with a 72" patio door. The flags
are 8" wide, so to calculate for your curtain rod width, use
8-½" per flag. Also note that with an odd-number message,
you'll want to consider
the center support.
Use our order form
to order,
or email us directly
for further information. If you use the order form, you'll
receive an
automated invoice. We then will confirm your order with a follow-up
personal
email message. In other words, don't worry! You can make corrections at
various steps along the way.
You will not be making a payment when you
fill out
and
submit the order form.
When you submit the form, you'll be emailed an invoice with
an embedded link. Use the link in the invoice to make the payment. We
use PayPal and Google Checkout, and
you choose your method of
payment on the order form.
The link on the invoice
expires in 3 days, for
yours and our protection. Sorry, but we don't take checks or money
orders. PayPal and Google
Checkout
both provide for credit card and credit-debit card payment.
To contact us
directly, email us at flags@ibdesignsusa.com
for a quote, or if you have any questions.
To go directly to our order
form, click here:
Shipping & Returns Policy
All
shipping
costs are included in orders going to anywhere in the United
States, including Alaska, Hawaii, and military addresses. If you are
shipping a gift or drop-shipping to an address other than your Ship To
address, we will confirm your instructions at the time of your order.
For unusual shipping requirements (e.g., expedited, overnight) please
contact us, and we will invoice you directly according to your needs.
There
is an additional $20 shipping fee for
international orders, including Canada, Mexico, or
worldwide. International orders are
shipped USPS
First Class International, insured or Priority International, based on
best method.
At the
time we ship, we will email you a notification that includes tracking
information for your package. For international orders, we will also
contact you with regard to any reliability issues concerning receiving
packages in
your country.
We do
not offer returns excepting for flags damaged in shipping or with flaws
in manufacturing. Each flag is custom created for each order and we
cannot take them back. If you have any questions at all, be sure to
email us and we'll be happy to work with you prior to your completing
an order, toward your complete satisfaction.
